Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Enterprise Rubber Stamp's relationship with you in relation to this website.

The term 'Enterprise Rubber Stamps' or 'us' or 'we' refers to the owner of the website whose registered office is Unit 7, Bottings Industrial Estate, Hillsons Road, Botley, Hants. SO30 2DY. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1.
General Use
1.1
The content of the pages of this website is for general information and use only. It is subject to change without notice.
1.2
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
1.3
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to endure that any products, services or information available through this website meet your specific requirements.
1.4
This website contains material which is owned by or licensed to us.This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
1.5
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
1.6
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
1.7
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
1.8
You may not create a link to this website from another website or document without Enterprise Rubber Stamp's prior written consent.
1.9
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
2.
Website Disclaimer
2.1
The information contained in this website is for general information purposes only. The information is provided by Enterprise Rubber Stamps and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
2.2
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
2.3
Every effort is made to keep the website up and running smoothly. However, Enterprise Rubber Stamps takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
2.4
We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or change the conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website.
3.
Compliance With Laws
 
This website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.
4.
Purchasing Rubber Stamps
4.1
We ask that you choose the stamp(s) required, checkout and then send us an email detailing the information that you require on each stamp, please also include any logos or artwork in jpg or bmp format. We will then send you a proof of the stamps in pdf format.
4.2
You will receive a confirmation of your order with an order number allocated, should you have any queries please keep this and and quote the order number on amy correspondence.
4.3
You must check the proof carefully for any errors, as once we have approval for the proof supplied to you, no responsibility for errors can be accepted. Enterprise Rubber Stamps accepts no responsibility whatsoever or howsoever arising (including consequential losses) for any errors or submissions contained in stamps that have been approved by you.
4.4
Goods will normally be dispatched within 48 hours (not including weekends) of receipt of order or approval of proof. If, for any reason, delivery will be longer we will notify you when we receive your order and if this is not acceptable we will issue a full refund of any monies received.
5.
Order Cancellation
 
You may cancel an order for a full refund only if we have not started production. If we have started production when you inform us you wish to cancel we will only be able to refund a percentage of the product price. If we have already posted a stock item (one which does not require a personalised die) we will be able to offer a full refund less postage costs once we have received the item back in unused condition.
6.
Returns Policy
6.1
We understand that form time to time you may wish to return a product to us. We have created this returns policy to enable you to return products to us in appropriate circumstances. This policy does not affect your statutory rights.
6.2
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
(a)
we receive the returned product within 14 days following the date of purchase of the product. This does not apply top personalised items with a custom made die, please see below.
(b)
the returned product is unused in it's original unopened packaging with any seal or shrink-wrap intact, with any labels still attached, and otherwise in a condition enabling us to sell the product as new. This does not apply to personalised items with a custom made die, please see below.
6.3
If an item is faulty we will offer to replace or repair the item free of charge after we have inspected the item to ascertain the nature of the fault.
6.4
If an item is returned as faulty, but it is apparent that the item has been misused we will not be able to offer a free repair or replacement.
6.5
Any damage caused in transit must be notified within 7 days of receipt. We will need to inspect the damage before a replacement can be supplied.
6.6
For most of our personalised items we will send a proof for customer approval before manufacture. We are unable to offer a refund for personalised items containing mistakes that have been proof read and approved by the customer. We will offer to make a new die at a reduced cost. If any other part of the item is faulty we will offer to replace or repair the item free of charge after we have inspected the item to ascertain the nature of the fault.
6.7
Please be aware that return postage fees cannot be refunded unless the reason for the return of goods was due to an error made by us. If the error is ours we will then refund postage costs up to a maximum of the postage price you originally paid on your order. Please allow 14 days for refunds to be processed and credited to your card if applicable.
6.8
Should you have any other concerns with any items supplied by us please contact us and we will endeavour to help.
7.
Refusal of Transaction
7.1
We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
7.2
To be eligible to purchase products on this website and lawfully enter into and form contracts on this website under English law you must:
(a)
Register by providing your real name, phone number, e-mail address and other requested information.
(b)
Be over 18 years of age.
(c)
Stipulate a full delivery address. Please note that PO box numbers, hotels and accommodation are not acceptable.
8.
Payment
8.1
All prices include VAT & postage via 1st Class Mail and are correct at the time of entering the information on the system. Payment can be made by PayPal or Credit Card via the PayPal secure site as specified in the payment section of the shopping cart.
8.2
You confirm that the credit or debit card being used is yours.
8.3
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment, we will not be liable for any delay or non-delivery.
8.4
The total amount you pay is the same regardless of the method of payment.
8.5
Payments made for goods on this site are handled by PayPal on their secure server, please see their terms and conditions for payments.
9.
Copyright Notice
9.1
This website and it's content is copyright of Enterprise Rubber Stamps - Enterprise Rubber Stamps 2011. All rights reserved.
9.2
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
(a)
You may print or download to a local hard disk extracts for personal and non-commercial use only.
(b)
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
9.3
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.